FAQ-SERVICES
Yes, welcome to place sample order to test& check quality and mixed samples also acceptable.
Yes,of course. We have our own design team, which consist of 10 experienced designers, to make your product unique and attractive.For more details, please contact us!
We can do that, for the detail, please contact us.
We accept various payment methods, including bank transfers, credit/debit cards, and online payment platforms. Our team will provide you with further details during the ordering process.
We have worked with some big companies for several years, such as Coles, Clas ohlson,COOP and etc. Besides, we have passed their technical inspection(factory aduit).
We can offer FSC/ BSCI for your reference.
We try our best to upload the color profiles to as close a possible match as the real thing. Unfortunately, due to every monitor being calibrated differently we have no way of guaranteeing that the color you see is exactly the same shade you will get. For that reason we have uploaded several profiles in different formats for all of our colors. Please see Our Colors for that information.
Try us! With an extremely creative staff, we customize many products and can create a unique theme or package for your next party. Contact us for more information.
Yes, all marketing materials are available to download at our website. We encourage you to use our Marketing Support section.
Check the goods in the presence of the courier. In the event of damage to the products, remember to write a damage report with the courier. After writing it, send the document with the necessary information to lodge a claim (list and number of damaged products) to the e-mail address service@sunbeauty.com
Yes of course – we are keen that you portray the same message as us about our products.
You can use our chat feature on the bottom of the website or email info@sunbeauty.com. Or you can visit the contact us page, which has the contact information of our sales staff.
We offer both party decoration packages and individual items. You can choose pre-packaged sets or select individual decorations to suit your requirements.
Yes, we can customize party decorations according to specific themes or requests. Please provide us with details regarding your customization needs, and we will work with you to create personalized decorations.
Assembly instructions or tutorials will be provided with our party decorations whenever necessary. If you require additional assistance, please contact our customer support team.
Our turnaround time to produce your product can vary depending on the specific product and the quantity you require. However, we always strive to provide quick and efficient service without sacrificing quality.
Generally, our standard production time for most of our products is 2-3 weeks from the date of order confirmation and receipt of payment. However, this may be subject to change based on the specific details of your order.
If you require your products sooner than our standard production time, we offer rush services that can expedite the process for an additional fee. Our team will work with you to determine the best option to meet your needs.
We understand that timely delivery is crucial for event planning and have built our manufacturing processes around delivering orders on time, every time. We take great pride in delivering high-quality products that meet our customer’s expectations while ensuring prompt delivery.
Please don’t hesitate to contact us to discuss your specific needs further, and we will work with you to create a timeline that suits your requirements.
As a party decoration manufacturer, we value the privacy and confidentiality of our clients, so we cannot disclose specific information about them. However, we can tell you that we have worked with a wide range of clients including event planners, party supply stores, retailers, and individuals.
We are proud to say that many of our clients have been repeat customers who have come back to us time and time again for their party decoration needs. Our customers trust us to deliver high-quality products that are both visually stunning and durable enough to withstand extended use.
So while we cannot divulge specific information about our current clients, we can assure you that we are committed to delivering exceptional products and services to every customer we work with, regardless of their size or industry. Contact us today to learn more about how we can help make your next party or event a success!
We are the retail sales branch of a large supplier of many of the products we offer. This means that we are selling to the people that are selling to the people who you would typically buy this from. Consider the savings of having saved two mark-ups and you?ll see our price advantage.
We can handle the sourcing of materials necessary for your order, or you can provide your own if you prefer.
We have established relationships with trusted suppliers who provide high-quality materials that meet our rigorous standards. Our team meticulously selects the materials used in the production of our decorations, ensuring their quality and durability. If you choose us to source materials, rest assured that we will use only the best materials available.
However, if you have specific materials you would like us to use, we are more than happy to accommodate your request. Simply let us know your requirements during the quoting and ordering process, and we will ensure that your order is produced using the materials you provide.
Whether you need us to source materials or prefer to provide your own, we will work closely with you to ensure that the final product meets your exact specifications.
We take the quality and safety of our products very seriously. We are committed to producing high-quality products that meet or exceed industry standards and comply with all relevant regulations and laws.
We regularly conduct internal inspections and quality control measures to ensure that our products are of the highest quality. We would be happy to provide recent proof of inspections or third-party audits if required. Please let us know your specific requirements, and we will work with you to provide the necessary documentation, such as BSCI, FSC and etc.
As a party decoration manufacturer, we understand the importance of choosing the right paper decoration factory to meet your needs. It requires many years of industry experience, high-quality control processes, efficient production capabilities, customization capabilities, and reasonable prices.
By considering these factors alongside other specific needs, you can select a paper decoration factory that meets your needs and delivers outstanding results.
As a party decoration manufacturer, we value the privacy and confidentiality of our clients, so we cannot disclose specific information about them. However, we can tell you that we have worked with a wide range of clients including event planners, party supply stores, retailers, and individuals.
We understand that every customer’s needs are different, and we strive to provide flexible payment options to meet those needs.
In general, we accept various payment methods, including credit cards, wire transfers, and Paypal. We also offer customized payment plans for larger orders to make the payment process more manageable.
Regarding deposits, we usually require a deposit to begin production on your order. The deposit amount depends on the specifics of your order and will be communicated to you during the quoting and ordering process.
Please let us know if you have any specific payment preferences or requirements, and we will do our best to accommodate your needs. Our goal is to make the payment process as simple and stress-free as possible.
Quality is 1st priority. We always attach great importance to quality controling from raw material to shipping.
Yes, we offer wholesale pricing. Please contact us for more information and pricing details.
